xo4d Privacy Policy

This page describes what we collect when you use xo4d and how we keep that data protected. We collect personal information—your name, identity number, contact details, and payment method—to verify your identity, process your deposits and withdrawals, and comply with anti-money-laundering regulations. We also collect technical information such as your device type, IP address, and session activity to improve our platform and detect fraud.

We store your data securely and do not sell it to third parties. We may share your data with payment processors, KYC verification services, and law-enforcement agencies only where required by law. Our servers may sit outside your jurisdiction, but we protect your data with encryption and access controls regardless of location. This policy explains our data practices in detail and outlines your rights.

By using xo4d, you consent to our collection and use of your data as described here. If you do not agree, do not access our platform. We may update this policy at any time, and continued use of xo4d constitutes acceptance of updates.

What Data We Collect on xo4d

We collect several categories of data when you use xo4d. First, we collect identity information: your full name, date of birth, identity number (e.g., KTP or passport), address, and email or phone number. This information is required to open an account and verify your identity during KYC review. Second, we collect payment information: the payment method you use (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet), transaction amounts, and confirmation data from your payment provider. Third, we collect account activity data: your login times, deposit and withdrawal history, game selections, bet amounts, and session duration.

We also collect technical information automatically: your device type (Android or iOS), operating system, browser type, IP address, and device identifier. We use cookies and similar tracking technologies to remember your preferences and login state. We do not track you across other websites—our tracking is limited to xo4d. We may also collect your location (general region only, not precise coordinates) to verify you are in a supported jurisdiction and to comply with local regulations.

How We Use Your Data

We use identity and payment data primarily to verify your account, process your deposits and withdrawals, and comply with anti-money-laundering and know-your-customer regulations. We use account activity data to provide customer support, investigate disputes, and detect fraud or account abuse. We use technical data to improve xo4d's performance, diagnose technical issues, and analyze user behaviour across the platform (in aggregate, not individually).

We do not use your data to build marketing profiles or sell your information to advertisers. We may send you transactional emails (deposit confirmations, withdrawal notifications, account alerts) and occasional service updates, but we do not send marketing or promotional emails unless you explicitly opt in. We retain your data for as long as your account is active and for a standard period after account closure to meet legal retention requirements.

Third-Party Data Processors

We share your data with third-party service providers who help us operate xo4d. These include payment processors who handle your mobile banking, local payment, online payment, e-wallet, mobile banking, and bank transfer payments; KYC verification services that confirm your identity; and hosting providers who maintain our servers. All third-party processors are bound by data protection agreements and may only use your data to provide their service to us. We do not allow them to use your data for their own purposes.

We may also disclose your data if required by law, court order, or regulatory authority. We may share aggregated or anonymized data (e.g., "xo4d has users in Jakarta, Surabaya, and Bandung") with analytics providers and partners, but such data cannot identify you personally. If we sell or transfer xo4d to another company, your data may transfer with it, and we will notify you of any such change.

Payment processors

Third parties who handle local payment, online payment, e-wallet, mobile banking, local payment, online payment, and bank transfers on our behalf.

KYC providers

Third parties who verify your identity documents and perform background checks.

Hosting and analytics

Providers who host our servers and analyze aggregate usage patterns to improve xo4d.

Legal disclosure

Authorities, courts, and regulators may request your data, and we comply with valid legal orders.

Your Rights Regarding Your Data on xo4d

We respect your rights to access, correct, and delete your personal data. You can view and update your profile information (name, email, phone number) in your xo4d account settings at any time. If you want to access all data we hold about you—including payment history, account activity, and technical logs—contact our support team and we will provide a copy within a standard timeframe.

You have the right to request deletion of your account and associated data. However, we may retain certain data (identity documents, transaction records) for a standard legal retention period to comply with anti-money-laundering regulations and financial regulations. You also have the right to object to certain types of processing and to request that we correct inaccurate data. To exercise any of these rights, contact our support team via live chat or email.

Cookies and Tracking Technologies

We use cookies to store your login session, remember your preferences (such as language and game filters), and analyze usage patterns. Session cookies are deleted when you close your browser. Persistent cookies remain on your device until they expire (typically one year). We do not use cookies to track you across other websites—our tracking is limited to xo4d.

You can disable cookies in your browser settings, but doing so may affect xo4d's functionality (for example, you may need to log in repeatedly). We also use pixel tags and similar technologies to measure page views and detect fraud. These are standard practices on online platforms and help us understand how users interact with xo4d, especially via mobile on Android and iOS browsers.

Data Security and Storage

We protect your data with encryption (TLS for data in transit, AES for data at rest), secure password hashing, and access controls. Only authorized xo4d staff can access your personal data, and access is logged. We conduct regular security audits and penetration testing to identify vulnerabilities. Our servers are hosted by reputable providers with strong security practices.

However, no system is non-specific info secure. While we take reasonable precautions, we cannot guarantee absolute protection against theft, hacking, or data loss. You are responsible for keeping your password confidential. If you suspect unauthorized access to your xo4d account, change your password immediately and contact our support team.

Contact Us About Privacy

If you have questions about how we handle your data, wish to access or delete your data, or believe we have violated your privacy rights, contact our support team. We respond to privacy inquiries within a standard timeframe. We take all privacy concerns seriously and are committed to resolving issues fairly and transparently.

Our xo4d Privacy Commitment

We at xo4d are committed to protecting your personal data and respecting your privacy. We collect only the data necessary to operate xo4d, verify your identity, process your payments, and comply with law. We do not sell your data, do not track you outside xo4d, and do not build marketing profiles. We use encryption, access controls, and regular security audits to protect your information.

We operate across Jakarta, Surabaya, Bandung, Medan, and other supported regions. No matter where you access xo4d from or which payment method you use—DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer—we apply the same privacy protections. Your data rights are respected, and you can access, correct, or delete your information at any time.

This policy is effective immediately and applies to all users of xo4d. We may update this policy from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes via email or in-app message. Your continued use of xo4d after any update constitutes acceptance of the updated policy.